We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You’ll also need to provide the receipt or proof of purchase.

To start a return, please contact us at care@slovicfitness.com
. If your return is accepted, we’ll send you a return shipping label, along with detailed instructions on how and where to send your package.

Items sent back to us without first requesting a return will not be accepted.

For any return-related questions, feel free to reach out to us anytime at care@slovicfitness.com 

Returns & Customer Preference

• If the correct product and size have been delivered, the item will NOT be eligible for return or refund.
• If the product is not liked after delivery (including concerns related to quality, feel, or expectations), returns and refunds will NOT be accepted.

👉 This is important because many return requests come under "did not like the product" — which is not a valid return reason as per our policy

1. Is it BPA‑free?
Yes – 100% BPA‑free and made from food‑grade stainless steel.

2. Is the cap really leak‑proof?
Yes – the sipper cap is designed to be completely leak‑proof, keeping your bag dry.

3. Can I keep it in the fridge?
Absolutely – the fridge‑friendly slim shape fits easily in refrigerator doors.

4. Does it resist scratches?
Yes – the matte black finish is scratch‑resistant and durable.

5. Is it insulated (hot/cold)?
No – it’s a single‑wall steel bottle (great for cool water, not for maintaining temperature).

6. Is it dishwasher safe?
Hand wash recommended to protect the matte finish and cap seal.